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Great location and very clean room with helpful staff. I loved the 24-hour coffee availability and the fresh breakfast options. The sustainable toiletries were a nice touch too

Thin walls made it hard to sleep with noise from adjoining rooms. Some minor maintenance issues were noted during my stay which detracted from the overall experience

Solid stay for a quick trip

Just spent a night here with the fam. The front desk crew was super friendly and helpful. Rooms are clean and spacious, but keep in mind, there’s no place to put your clothes—no closet or drawers. Breakfast was decent, too! If you’re just passing through, this place is perfect, but I wouldn’t want to stay longer than 2 days.

Friendly and supportive staff.

The room was the smallest I’ve ever stayed in. We were cramped with minimal space for our luggage, forcing us to live out of our suitcases. The lack of a closet or drawers made it uncomfortable, especially when we had to navigate around each other in such tight quarters.

Nice stay with great amenities

The room was spacious and super clean. It had air conditioning and a flat-screen TV. They provided free toiletries, and there was even a hairdryer. The staff was super friendly and made my birthday memorable! The common areas were lively, and I loved the game room with pool tables. The outdoor fire pit was a nice touch, too.

This hotel was just a good match for a couple of nights in Shepherdsville with good value considering the price it charged. The pool was a big bonus for our son, even if it was a bit chilly. Future visitors should check pool status before arrival to avoid surprises.

make sure to rely on the wonderful staff for any needs and enjoy a great complimentary breakfast

Friendly staff, comfy beds, great breakfast!

The Tru By Hilton offers a great location and a clean, modern atmosphere. I particularly appreciated the breakfast, which featured a variety of delicious options, including a pancake machine that was a hit. Additionally, the staff was very attentive and supportive during my stay, ensuring a comfortable experience for my work trip.

The room was quite small and felt cramped for two people.

Comfortable Stay with Room for Improvement

On a recent visit, our Queen Room was cozy and clean, the standout feature being the spacious shower. However, the pet policy caught us off guard, and we faced noise disturbances late into the night. Future guests should clarify pet fees ahead of time.

Who knew? Not me!

This place is a delightful surprise! Rooms are clean and simple, with wonderfully sustainable toiletries. I loved that coffee is available 24/7, allowing for the perfect afternoon break. Breakfast is a triumph, offering fresh and tasty choices. The attentive staff made me feel welcomed, ensuring a cozy stay worth repeating.

I truly appreciated the vibrant and clean decor, spacious common areas featuring cozy seating, and the complimentary coffee bar. Everything felt modern and accessible, which made my stay relaxing and enjoyable as a senior traveler.

More accessible seating options in common areas.

perfect base for exploring louisville and surrounding parks

I appreciated the easy access to beautiful parks and only being a few steps from local attractions, making our weekend city strolls enjoyable and hassle-free.

Family with children not recommended, unless you like chaos

The hotel had a really fresh look, modern interior that had me thinking I was in some fancy place. The pool open until 11 pm was a lifesaver for the kids after long day, they loved it.

Wasn't exactly cheap but still acceptable, we expected way better after all that money.

great experience but minor room concerns

The room was spotless, which made for a comfortable stay. The staff provided exceptional service and welcomed us warmly. I particularly appreciated the vibrant decor and the relaxing atmosphere throughout the hotel.